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Privacy Policy

Last updated: August 1, 2024

Privacy Policy

Updated at 2024-08-01

Gia Helps app ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Gia Helps app.

This Privacy Policy applies to our website and its associated subdomains (collectively, our "Service") alongside our application, Gia Helps app. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

Definitions and Key Terms

Cookie: Small amount of data generated by a website and saved by your web browser. It is used to identify your browser, provide analytics, remember information about you such as your language preference or login information.

Company: Refers to Velectron Labs Pvt Ltd (H.N. 115-C, The Mark Residences, NRI Layout Main Rd, 1st Block, RAMAMURTHY NAGAR, Bangalore KA 560016 IN, NRI layout, Bangalore 560016) which is responsible for your information under this Privacy Policy.

Country: Where Gia Helps app or the owners/founders of Gia Helps app are based, in this case, India.

Customer: Refers to the company, organization, or person that signs up to use the Gia Helps app Service to manage relationships with consumers or service users.

Device: Any internet-connected device such as a phone, tablet, computer, or any other device that can be used to visit Gia Helps app and use the services.

IP Address: Every device connected to the Internet is assigned a number known as an Internet Protocol (IP) address which can often be used to identify the location from which a device is connecting to the Internet.

Personnel: Individuals employed by Gia Helps app or under contract to perform a service on behalf of one of the parties.

Personal Data: Any information that directly, indirectly, or in connection with other information — including a personal identification number — allows for the identification or identifiability of a natural person.

Service: Refers to the service provided by Gia Helps app as described in the relative terms and on this platform.

Third-Party Service: Refers to advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you.

Website: Gia Helps app's site accessible via giahelps.com.

You: A person or entity that is registered with Gia Helps app to use the Services.

What Information Do We Collect?

We collect information when you visit our app, register on our site, place an order, subscribe to our newsletter, respond to a survey, or fill out a form. This includes:

Name / Username, Phone Numbers, Email Addresses, Mailing Addresses, Age, Password, Health data (heart rate, body temperature, and other vitals monitored by the smart ring).

We also collect information from mobile devices for a better user experience although these features are completely optional:

Photo Gallery (Pictures): Granting photo gallery access allows the user to upload any picture from their photo gallery. You can deny photo gallery access for this app.

How Do We Use The Information We Collect?

We may use the information we collect from you in the following ways:

To personalize your experience; to improve our app; to improve customer service; to process transactions; to administer a contest, promotion, survey, or other site feature; to send periodic emails; to monitor and analyze your vitals.

When Do We Use End User Information From Third Parties?

We collect End User Data necessary to provide the Gia Helps app services to our customers. End users may voluntarily provide us with information available on social media websites. You can control how much of your information social media websites make public by visiting these websites and changing your privacy settings.

When Do We Use Customer Information From Third Parties?

We receive information from third parties when you contact us. For example, we receive information from a third party that provides automated fraud detection services when you submit your email address to show interest in becoming a Gia Helps app customer.

Do We Share The Information We Collect With Third Parties?

We may share the information we collect, both personal and non-personal, with third parties such as advertisers, contest sponsors, promotional and marketing partners, and others who provide our content or whose products or services we think may interest you. We may also share it with our current and future affiliated companies and business partners. In the event of a merger, asset sale, or other business reorganization, we may also share or transfer your personal and non-personal information to our successors-in-interest.

We may engage trusted third-party service providers to perform functions and provide services to us such as hosting and maintaining our servers and the app, database storage and management, email management, storage marketing, credit card processing, customer service, and fulfilling orders for products and services you may purchase through the app. We will likely share your personal information, and possibly some non-personal information, with these third parties to enable them to perform these services for us and for you.

We may share portions of our log file data, including IP addresses, for analytics purposes with third parties such as web analytics partners, application developers, and ad networks.

We may also disclose personal and non-personal information about you to government or law enforcement officials or private parties as we believe necessary or appropriate in order to respond to claims, legal process (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with applicable court orders, laws, rules, and regulations.

How Do We Use Your Email Address?

By submitting your email address on this app, you agree to receive emails from us. You can cancel your participation in any email lists at any time by clicking on the opt-out link or other unsubscribe option included in the respective email. By submitting your email address, you also agree to allow us to use it for customer audience targeting on sites like Facebook.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How Long Do We Keep Your Information?

We keep your information only so long as we need it to provide Gia Helps app to you and fulfill the purposes described in this policy. When we no longer need to use your information and there is no need for us to keep it to comply with our legal or regulatory obligations, we will either remove it from our systems or depersonalize it so that we can't identify you.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems. However, we cannot ensure or warrant the absolute security of any information you transmit to Gia Helps app or guarantee that your information on the Service may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, technical, or managerial safeguards.

Contact Us

If you have any questions regarding this Privacy Policy, you can contact us via:

Email: contact@giahelps.com

Website: giahelps.com

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